FAQ - Frequently Asked questions

1. How do I track my order?
When you place your order, you will receive tracking updates and a tracking link to the email address you provide. Additionally, tracking updates will be sent to the provided phone number via WhatsApp.
 
2. How to contact for any order query?
You can mail us your query at yotogmart@gmail.com or call us at: 9928022658. (Mon-Sat, 9:00 am - 7:00 pm)


3. How many days does it take for the order to reach my place?
We use Fast Logistics like  bluedart/Ekart etc to deliver your order as quickly as possible. The order should arrive in 3-7 days at most.


4. How do I update the details of my address? (For example, change your phone number or address)?
Before the order is shipped, please call us at 9928022658 or email your updates to yotogmart@gmail.com so that we can make the necessary changes.
 
5. How do I return my order?
Please review our return policy by clicking here:


6. I wish to cancel my order. What to do?
Orders can only be canceled on the same day they were placed, as long as they have not yet been shipped from our warehouse. To cancel an order, email yotogmart@gmail.com with the order ID.